Frequently asked questions
Quick answers to the most common questions about shopping, sizing, payments, returns, and custom boutique services.
How do I place an order?
Browse the collection, choose your preferred size, add the item to cart, and proceed to checkout. You can place your order with an account or as a guest.
Which payment methods do you accept?
We support secure online payments through Razorpay, including UPI, cards, and netbanking. Cash on Delivery is available on eligible orders within the applicable order value limit.
How can I choose the right size?
Use the size guidance available on product pages and contact us if you need help comparing measurements. For special events, we are happy to suggest the best fit before you order.
Can I return or exchange an item?
Ready-to-wear items may be eligible for return or exchange within 7 days of delivery, subject to our policy. Customized and altered outfits are usually non-returnable.
Do you offer custom tailoring?
Yes. We offer custom tailoring for women and children, including made-to-measure festive wear, coordinated family looks, and occasion-specific styling support.
How long will delivery take?
Standard shipping usually takes 5-7 business days, while express shipping typically takes 2-3 business days for eligible locations after dispatch.